received his Certified Speaking Professional award in August of
2000 for speaking achievement over a five year period. His teaching
style is a fitting combination of career building skills, participant
involvement, humor and appropriate storytelling.
When people do
something they love to do it shows. Everything about Tony's
presentations exude excitement and fun. While they are high-energy
events, packed with solid helpful tips, they also contain a playfulness
that allows people to really enjoy themselves while they are learning.
He has gravitated toward the listening, questions, and feedback skills
that are absolutely essential to success in business. He believes
everyone is capable of reaching more of what is inside of them by
mastering these simple tools. His inspiring style is backed up with “how
to” techniques that make his programs continue to pay dividends.
When it comes to achieving success, Tony Ruesing, not only knows the
subject, he wrote the book on it! His book Better Questions, Better
Answers, has put over 30 years of experience in sales and marketing
to work for the organizations he has been privileged to assist.
Ruesing has designed and implemented customer
service programs, helped telephone service bureaus improve their
negotiation skills, coached executives desiring to improve their
presentation skills, conducted numerous sales training programs, and
worked with managers and supervisors to sharpen their coaching and
Tony works with many of the Fortune 500 companies including AT&T,
Monsanto, Ford, Anheuser Busch, and TRW, to name a few. Governmental
agencies as well as non-profit associations use him to address their
groups. Smaller companies are also interested in establishing total
quality programs and seek his expertise. Tony's work provides principles
essential to long-term relationships with suppliers, customers, and