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 Dr. Tony Alessandra, CSP, CPAE
Topics
Reviews
Tony Alessandra is a marketing strategist and applied
behavioral scientist, leading authority on bottom-line marketing tactics
and building business relationships for life. Recognized by Meeting
& Conventions Magazine as "one of America's most electrifying
speakers," Tony combines an endearing charisma and a command of
his craft into a unique style that consistently captivates his audiences.
Tony's credentials include 30 years of exceptional business success as
well as an extensive academic background., He is one of only six
people worldwide who holds the Ph.D., CPAE (Council of Peers Award for
Excellence), and CSP (Certified Speaking Professional)
accreditations! Tony Alessandra is one of the most widely published
authors in the business community today with 12 books. He has been
featured in over 50 audio/video programs and films published by
McGraw-Hill, Nightingale-Conant, and Walt Disney. His company,
InContact Systems, develops and market sales force automation and business
software solutions.
Tony Alessandra's approachability, polished style, powerful message and
proven ability as a consummate business professional guarantee a top notch
engagement every time.
That's a guarantee!
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Topics:
The
Platinum Rule™
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- The Platinum Rule - often described as "a college lecture
delivered in the comedy store" covers: Adaptability,
diversity, Teambuilding, Treating others the way they want to be
treated - in leadership, sales or customer service. Powerful
tools for every interpersonal interaction. This is the
ultimate opening or closing keynote speech.
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Collaborative
Selling
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- Tony shows sales people how to set themselves apart from the
competition by using "collaborative" sales techniques to
get customers to "buy" and to become long term profit
centers through repeat business and referrals.
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Moments
of Magic
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- Everyone in your organization must become more customer-focused
and less operations-driven. Tony explains how to create
consistent "moments of magic" by exceeding customer
expectation and by building strong, long-term customer
relationships.
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The
Power of Listening
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- Join Tony in an "ears on" experience as he covers the
six steps of effective listening -- Concentration, Acknowledging,
Researching and Responding, Exercising Emotional Control, Sensing
and Structuring.
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Reviews:
| "A perfect way to end the day. Tony took
everything learned during the day and summed it all up for us.
Great Speaker. Excellent. Upbeat!" |
Chase Manhattan Bank
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| "A standing ovation and a ballroom with more
people at the end than at the beginning is a winning keynote!
Your ability to relate so much for the Platinum Rule to the SUBWAY
experience drove your message right to the audience!" |
Subway
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